Winter 2007 

 Course Syllabus


Management Information Systems

 Master of Business Administration

Hellenic American University



Course Number:       BUS6111

Semester Hours:       3

Pre-requisites:           Graduate standing – Completion of Foundation courses

Requirement:            Core Course

Instructor:                  Nicholas Harkiolakis, Ph.D.

Professor, Information Technology


Message phone:        2103680950

Office hours:             By appointment


Catalog Description:

The course provides an overview of management information systems, their structure, and the impact they have on organizations. It emphasizes the importance of technology and information use in the achievement of organizational goals. Topics include decision support systems, efficient use of a firm’s information resources, utilization and administration of computer-based information systems, and data mining.


Teaching Goals:

Upon completion of the course, students will be able to:

·      Appreciate the necessity of information systems in managing modern organizations, in making them more competitive and efficient and in providing useful products and services to customers.

·      Identify organizational areas and structures that influence and are influenced by information systems.

·      Engage in electronic commerce and evaluate its importance in a modern society.

·      Study and design information systems.

·      Analyze decision making.

·      Familiarize themselves with modern topics like Intranets, Internet business models, network computers, supply chain management, systems for knowledge management, data mining and knowledge discovery.


Course Requirements:

·      Class attendance and participation

·      Weekly homework assignments

·      In class assignments

·      In class discussions

·      In class demonstrations

·      Participation in online section of course (counts towards the participation section of the final grade).


Plagiarism Policy: 

Students are responsible for performing academic tasks in such a way that honesty in not in question.  Please refer to the Academic Honesty Policy in the University Catalog for the full detailed policy on this matter.


Attendance Policy:

Limit of 2 absences before status in the course is affected


Class Participation

Students are expected to follow the professor’s guidelines for working classroom assignments.


Homework Submission Policy:

All homework is expected in print during the session following the assignment date


Make-up and late assignments:

Students are expected to manage their time appropriately so as to submit their assignments on time. Late assignments will receive no credit. Exceptions to this rule will be considered on an individual basis.


Topics of Class Discussion /Learning Objectives/Assignments


Session I


Topic:             Introduction to MIS and Course Material and Assignments

*      A historic perspective of Information Systems?

*      Preview of Current Body of Knowledge

*      Course topics distribution

*      Assignment Analysis

*      Course Projects


·         *      Introduce course topics

·         *      Emphasize the importance of MIS in modern businesses and organizations

·         *      Familiarize students with course structure

·         *      Students understand assignment process

Session II


Chapter 1:      Managing the Digital Firm


*      Why Information Systems?

§         The Competitive Business Environment and the Emerging Digital Firm

§         What Is an Information System?

§         A Business Perspective on Information Systems

*      Contemporary Approaches to Information Systems

§         Technical Approach

§         Behavioral Approach

§         Approach of This Text: Sociotechnical Systems

*      Toward the Digital Firm: The New Role of Information Systems In Organizations

§         The Widening Scope of Information Systems

§         The Network Revolution and the Internet

§         New Options for Organizational Design: The Digital Firm and the Collaborative Enterprise

§         The Digital Firm: Electronic Commerce, Electronic Business, and New Digital Relationships 

*      Learning to Use Information Systems: New Opportunities with Technology

§         The Challenge of Information Systems: Key Management Issues

§         Integrating Text with Technology: New Opportunities for Learning


·         *      To analyze the role of information systems in today’s competitive business environment.

·         *      To define an information system from both a technical and business perspective and distinguish between computer literacy and information systems literacy.

·         *      To explain how information systems are transforming organizations and management.

·         *      To explain how the Internet and Internet technology are transforming business and the emerging digital firms.

·         *      To identify the major management challenges in building and using information systems in organizations.

Case Studies:

*      Toyota’s Grand Vision

*      ShopKo and Pamida: System Triumph or Tragedy

Application Software Exercise:

*      Database Exercise: Adding Value to Information for Management Decision Making


Chapter 2:      Information Systems in the Enterprise


*      Major Types of Systems in Organizations

§         Different Kinds of Systems

§         Six Major Types of Systems

§         Relationship of Systems to One Another

*      Systems from a Functional Perspective

§         Sales and Marketing Systems

§         Manufacturing and Production Systems

§         Finance and Accounting Systems

§         Human Resources Systems

*      Enterprise Applications: Enterprise Systems and Systems for Supply Chain Management, Customer Relationship Management and Knowledge Management

§         Integrating Functions and Business Processes

§         Enterprise Systems

§         Supply Chain Management and Collaborative Commerce

§         Customer Relationship Management

§         Knowledge Management Systems in the Enterprise


·         *      To identify the major types of systems in a business and explain the role played by the key system applications in a business.

·         *      To demonstrate how information systems support the major business functions of sales and marketing, manufacturing and production, finance and accounting, and human resources.

·         *      To analyze why managers need to pay attention to business processes, and discuss why firms need to integrate their business processes.

·         *      To explain the business benefits and challenges of using enterprise systems.

·         *      To explain the business benefits of using information systems to support supply chain management and collaborative commerce.

Case Studies:

*      Fast-Track Fashions at Zara

*      Can Information Systems Save U.S. Steel?

Application Software Exercise:

*      Spreadsheet Exercise: Improving Supply Chain Management


Chapter 3:      Information Systems, Organizations, Management, and Strategy


*      Organizations and Information Systems

§         Different Kinds of Systems

§         Six Major Types of Systems

§         Relationship of Systems to One Another

*      The Changing Role of Information Systems in Organizations

§         Sales and Marketing Systems

§         Manufacturing and Production Systems

§         Finance and Accounting Systems

§         Human Resources Systems

*      Managers, Decision Making, and Information Systems

§         Integrating Functions and Business Processes

§         Enterprise Systems

§         Supply Chain Management and Collaborative Commerce

§         Customer Relationship Management

§         Knowledge Management Systems in the Enterprise

*      Information Systems and Business Strategy

§         What Is a Strategic Information System?

§         Business-level Strategy and the Value Chain Model

§         Firm-level Strategy and Information Technology

§         Industry-level Strategy and Information Systems: Competitive Forces and Network  Economics

§         Using Systems for Competitive Advantage: Management Issues


·         *      Identify the salient characteristics of organizations that managers need to know in order to successfully build and use information systems.

·         *      Evaluate the impact of information systems on organizations.

·         *      Determine how information systems support the activities of managers in organizations.

·         *      Analyze how businesses use information systems for competitive advantage.

*      Identify the difficulties in building successful information systems, including systems that promote competitive advantage.

Case Studies:

*      Flextronics’ Strategic Supply Chain

*      What Happened to Kmart?

Application Software Exercise:

*      Database Exercise: Using a Database for Strategic Business Development

Session III


Chapter 6:      Managing Hardware and Software Assets


*      Computer Hardware and Information Technology Infrastructure 

§         The Computer System

§         Computer Processing

§         Storage, Input and Output Technology

*      Categories of Computers and Computer Systems

§         Classifying Computers

§         Computer Networks and Client/Server Computing

§         Network Computers and Peer-to-Peer Computing

*      Types of Software

§         System Software and PC Operating Systems

§         Programming Languages and Contemporary Software Tools

§         Application Software Packages and Productivity Software

§         Software for Enterprise Integration

*      Managing Hardware and Software Assets

§         Hardware Requirements for Electronic Commerce and the Digital Firm

§         Total Cost of Ownership (TCO) of Technology Assets

§         Rent or Build Decisions: Using Technology Service Providers


·         *      To identify and explain the computer processing and storage capability needed by an organization to handle its information and business transactions.

·         *      To discuss the arrangement of computers and computer processing that would best benefit a specific organization.

·         *      To select the kinds of software and software tools needed to run one's business, and discuss the criteria needed to select the software technology needed by the organization.

·         *      To recognize and explain new software technologies we need to be aware of, and state how they would benefit the organization.

·         *      To discuss the processes of acquiring and managing the firm's hardware and software assets.

Case Studies:

*      Bank of America (Asia) Upgrades Its IT Infrastructure

*      Consolidating Servers: A Wise Move for Mary Kay Inc.?

Application Software Exercise:

*      Software Development


Session IV


Chapter 7:      Managing Data Resources


*      Organizing Data in a Traditional File Environment 

§         File Organization Terms and Concepts

§         Problems with the Traditional File Environment

*      The Database Approach to Data Management

§         Database Management Systems

§         Types of Databases

§         Querying Databases: Elements of SQL

*      Creating a Database Environment

§         Designing Databases

§         Distributing Databases

§         Management Requirements for Database Systems

*      Database Trends

§         Multidimensional Data Analysis

§         Data Warehouses and Datamining

§         Databases and the Web


·         *      Determine why businesses have trouble finding the information they need in their information systems.

·         *      Introduce the ways database management systems help businesses improve the organization of their information.

·         *      Explain how the principal types of database models affect the way businesses can access and use their information.

·         *      Identify the managerial and organizational requirements of a database environment.

·         *      Discuss the new tools and technologies that can make databases more accessible and useful.

Case Studies:

*      Singapore’s Tourism Board Learns to Manage Its Data

*      Harrah’s Big Database Gamble

Application Software Exercise:

*      Database Exercise: Building a Relational Database for a  Small Business


Chapter 8:      Telecommunications and Networks


*      Components and Functions of a Telecommunications System 

§         Telecommunications System Components

§         Functions of Telecommunications Systems

§         Types of Signals: Analog and Digital

§         Communications Channels

§         Communications Processors and Software

*      Communications Networks

§         Network Topologies

§         Private Branch Exchanges, Local Area Networks (LANs), and Wide Area Networks (WANs)

§         Network Services and Broadband Technologies

§         Network Convergence

*      Electronic Business and Electronic CommerceTechnologies

§         Electronic Mail and Groupware

§         Voice Mail and Fax

§         Teleconferencing, Dataconferencing, and Videoconferencing

§         Digital Information Services, Distance Learning, and E-Learning

§         Electronic Data Interchange


·         *      To describe the technologies used in telecommunications systems.

·         *      To determine what telecommunications transmission media our organization should use.

·         *      To decide how our organization should design its networks.

·         *      To identify what alternative network services are available to our organization.

·         *      To evaluate which telecommunications applications can be used for electronic commerce and electronic business.

Case Studies:

*      Wireless Communication Speeds Up Ford’s Supply Chain

*      Rosenbluth International Travels a Telecommunications Route to  

Session V


Chapter 4:      The Digital Firm: Electronic Commerce and Electronic Business


*      Electronic Business, Electronic Commerce, and the Emerging Digital Firm

§         Internet Technology and the Digital Firm

§         New Business Models and Value Propositions

*      Electronic Commerce

§         Categories of Electronic Commerce

§         Customer-Centered Retailing

§         Business-to-Business Electronic Commerce: New Efficiencies and Relationships

§         Electronic Commence Payment Systems

*      Electronic Business and the Digital Firms

§         How Intranets Support Electronic Business

§         Intranets and Group Collaboration

§         Intranet Applications for Electronic Business

§         Supply Chain Management and Collaborative Commerce

*      Management Challenges and Opportunities

§         Unproven Business Models

§         Business Process Change Requirements

§         Legal Issues

§         Trust, Security and Privacy


·         *      To describe how Internet technology has transformed valuation propositions and business models.

·         *      To explain what electronic commerce is and how it has changed consumer retailing and business-to-business transactions.

·         *      To evaluate the principal electronic commerce payment systems.

·         *      To demonstrate how Internet technology can facilitate management and coordination of internal business processes and supply chain management.

·         *      To assess the managerial and organizational challenges posed by electronic business and electronic commerce.

Case Studies:

*      Telefonica S.A. Goes Digital

*      How Much Can the InternetHelp GM?

Application Software Exercise:

*      Development of an Online Store


Chapter 9:      The Internet and the New Information Technology Infrastructure


*      The New Information Technology (IT) Infrastructure for the Digital Firm 

§         Enterprise Networking and Internetworking

§         Standards and Connectivity for Digital Integration

*      The Internet: Information Technology Infrastructure for the Digital Firm

§         What Is the Internet?

§         Internet Technology and Services 

§         Next Generation Internet: Internet2

*      The World Wide Web

§         Searching for Information on the Web

§         Intranets and Extranets

§         The Wireless Web

*      Support Technology for Electronic Commerce and Electronic Business

§         Web Servers and Electronic Commerce Servers

§         Customer Tracking and Personalization Tools

§         Web Content Management Tools

§         Web Site Performance Monitoring Tools

§         Web Hosting Services

*      Management Issues and Decisions

§         The Challenge of Managing the New Information Technology Infrastructure

§         Some Solutions


·         *      To describe the features of the new information technology (IT) infrastructure for business and the importance of connectivity in this infrastructure.

·         *      To describe how the Internet works and its capabilities.

·         *      To evaluate the benefits the World Wide Web, Web technology, and the Wireless Web offer organizations.

·         *      To describe the principal technologies for supporting electronic commerce and electronic business.

·         *      To analyze the management problems raised by the new information technology (IT) infrastructure and suggest solutions.

Case Studies:

*      Wireless Technology Comes to the Rescue for San Mateo Firefighters

*      Does Wine Retailing Have a Future on the Internet?

Application Software Exercise:

*      Spreadsheet Exercise: Analyzing Web Site Visitors

Group Project:

*      To be announced in class

Session VI


Chapter 5:      Ethical and Social Issues in the Digital Firm


*      Understanding Ethical and Social Issues Related to Systems

§         A Model for Thinking About Ethical, Social, and Political Issues

§         Moral Dimensions of the Information Age

§         Key Technology Trends That Raise Ethical Issues

*      Ethics in an Information Society

§         Basic Concepts: Responsibility, Accountability, and Liability

§         Candidate Ethical Principles

§         Professional Codes of Conduct

§         Some Real-World Ethical Dilemmas

*      The Moral Dimensions of Information Systems

§         Information Rights: Privacy and Freedom in the Internet Age

§         Property Rights: Intellectual Property

§         Accountability, Liability, and Control

§         System Quality: Data Quality and System Errors

§         Quality of Life: Equity, Access, and Boundaries

§         Management Actions: A Corporate Code of Ethics


·         *      To aid students in exploring and understanding what ethical, social, and political issues are raised by information systems.

·         *      To introduce students to specific principles for conduct that can be used to guide decisions about ethical dilemmas.

·         *      To identify challenges to the protection of individual privacy and intellectual property by contemporary information systems technology.

·         *      To explore ways information systems have affected everyday life.

·         *      To aid students in developing corporate policies for ethical conduct.

Case Studies:

*      BT Cellnet Tests the Waters for Spamming

*      The FBI and Digital Surveillance: How Far Should It Go?

Session VII


Chapter 10:    Managing Knowledge for the Digital Firm


*      Knowledge Management in the Organization 

§         Organizational Learning and Knowledge Management

§         Systems and Infrastructure for Knowledge Managements

*      Information and Knowledge Work Systems

§         Distributing Knowledge: Office and Document Management Systems

§         Creating Knowledge: Knowledge Work Systems 

§         Sharing Knowledge: Group Collaboration Systems and Enterprise Knowledge Environments

*      Artificial Intelligence

§         What Is Artificial Intelligence?

§         Why Business Is Interested in Artificial Intelligence

§         Organizational Intelligence: Case-Based Reasoning

*      Other Intelligent Techniques

§         Neural Networks

§         Fuzzy Logic

§         Genetic Algorithms

§         Intelligent Agents


·         *      To explain the importance of knowledge management programs and systems for knowledge management.

·         *      To describe the applications that are most useful for distributing, creating, and sharing knowledge in the firm.

·         *      To evaluate the business benefits of using artificial intelligence for knowledge management.

·         *      To analyze how businesses can use expert systems and case-based reasoning to capture knowledge.

·         *      To examine the ways organizations can benefit from using neural networks and other intelligent techniques.

Case Studies:

*      Quaker Chemical Concocts a New Formula for Collaboration

*      Using Knowledge Management to Drive the Transformation of the Enterprise - The Case of INTRACOM SA

Application Software Exercise:

*      Expert System Exercise


Chapter 11:    Enhancing Management Decision-making for the Digital Firm


*      Decision-Support Systems (DSS) 

§         MIS and DSS

§         Types of Decision-Support Systems

§         Components of DSS

§         DSS Applications and the Digital Firm

§         Web-Based Customer Decision-Support Systems

*      Group Decision-Support Systems (GDSS)

§         What is a GDSS?

§         Overview of a GDSS Meeting 

§         How GDSS Can Enhance Group Decision Making

*      Executive Support in the Enterprise

§         The Role of Executive Support Systems in the Organization

§         Benefits of Executive Support Systems

§         Executive Support Systems and the Digital Firm


·         *      To introduce ways information systems help individual managers make better decisions when the problems are non-routine and constantly changing. 

·         *      To analyze how information systems help people working in a group make decisions more efficiently.

·         *      To discuss whether any special systems can facilitate decision making among senior managers.

·         *      To examine the benefits of systems that support management decision making for the organization as a whole.

Case Studies:

*      The Gap Uses DSS for More Efficient Decision Making

*      Can DSS Help MasterCard Master the Credit Card Business?

Homework Exercise:

*      Decision Support System Exercise 

Session VIII


Chapter 12:    Redesigning the Organization with Information Systems


*      Systems as Planned Organizational Change 

§         Linking Information Systems to the Business Plan

§         Establishing Organizational Information Requirements

§         Systems Development and Organizational Change

*      Business Process Reengineering and Process Improvement

§         Business Process Reengineering

§         Steps in Effective Reengineering 

§         Process Improvement : Total Quality Management (TQM) and Six Sigma

*      Overview of Systems Developments

§         Systems Analysis

§         Systems Design

§         Completing the Systems Development Process

*      Alternative System-Building Approaches

§         Traditional Systems Lifecycle

§         Prototyping

§         Application Software Packages

§         End-User Development

§         Outsourcing

*      Application Development for the Digital Firm

§         Object-Oriented Development

§         Rapid Application Development (RAD)

§         Web Services

§         Window on Technology


·         *      To consider the ways building a new system could change the way an organization works.

·         *      To describe how a company can make sure that the new information systems it builds fit its business plan.

·         *      To detail the steps required to build a new information system.

·         *      To examine available alternative methods for building an information system.

·         *      To identify techniques or system-building approaches to help us build e-commerce and e-business applications more rapidly.

Case Studies:

*      FleetBoston Builds a New Lead Management System

*      Can Brady Corporation Redesign Its Systems for Success?

Homework Exercise:

*      Organization IT System Design

Session IX


Chapter 13:    Understanding the Business Value of Systems and Managing Change


*      Understanding the Business Value of Information Systems 

§         Traditional Capital Budgeting Models

§         Information Technology Investments and Productivity

*      The Importance of Change Management in Information System Success and Failure

§         Information System Problem Areas

§         Change Management and the Concept of Implementation

§         Causes of Implementation Success and Failure

§         Change Management Challenges for Enterprise Applications, Business

§         Process Reengineering (BPR), Supply Chain Management, and Customer Relationship Management 

§         System Implications of Mergers and Acquisitions

*      Managing Implementation

§         Controlling Risk Factors

§         Designing for the Organization

§         “Fourth-Generation” Project Management


·         *      To evaluate how our company can measure the business benefits of our information systems and which models should be used to measure that business value.

·         *      To analyze why so many system projects fail and what the principal reasons are for system failure.

·         *      To explore how the organizational change surrounding a new system should be managed to ensure success.

·         *      To explore what strategies our organization can use to manage the system implementation process more effectively.

Case Studies:

*      The Navy/Marine Corps Intranet Becomes a Battleground

*      The U.S. State Department Tries to Upgrade Its IT Infrastructure


Chapter 14:    Information Systems Security and Control


*      System Vulnerability and Abuse 

§         Why Systems Are Vulnerable

§         Concerns for System Builders and Users

§         System Quality Problems: Software and Data

*      Creating a Control Environment

§         General Controls and Application Controls

§         Protecting the Digital Firm

§         Developing a Control Structure: Costs and Benefits

§         The Role of Auditing in the Control Process

*      Ensuring System Quality

§         Software Quality Assurance Methodologies and Tools

§         Data Quality Audits and Data Cleansing


·         *      To explain why information systems are vulnerable to destruction, error, abuse, and system quality problems.

·         *      To describe the types of controls available for information systems.

·         *      To describe the special measures that must be taken to ensure the reliability, availability, and security of electronic commerce and digital business processes.

·         *      To learn what are the most important software quality assurance techniques.

·         *      To analyze the reasons why auditing information systems and safeguarding data quality are so important.

Case Studies:

*      The World Trade Center Disaster: Who Was Prepared?

*      Rogue Currency Trades at Allied Irish Banks: How Could It\ Happen?

Application Software Exercise:

*      Spreadsheet Exercise: Performing a Security Risk Assessment


Chapter 15:    Managing International Information Systems


*      The Growth of International Information Systems 

§         Developing an International Information Systems Architecture

§         The Global Environment: Business Drivers and Challenges

§         State of the Art

*      Organizing International Information Systems

§         Global Strategies and Business Organization

§         Global Systems to Fit the Strategy 

§         Reorganizing the Business

*      Managing Global Systems

§         A Typical Scenario: Disorganization on a Global Scale

§         Strategy: Divide, Conquer, Appease

§         Implementation Tactics: Cooptation

§         The Management Solution

*      Technology Issues and Opportunities for Global Value Chains

§         Main Technical Issues

§         New Technical Opportunities and the Internet


·         *      To introduce students to the major factors driving the internationalization of business.

·         *      To introduce students to global strategies for developing international businesses and to enable students to choose among them.

·         *      To expose students to how information systems support the various international business strategies.

·         *      To identify for students the issues that managers should address when developing international information systems.

·         *      To aid students in understanding the main technical alternatives in developing global systems.

Case Studies:

*      Paul Hartmann AG Internationalizes with Global Systems

*      Nestlé Struggles with Enterprise Systems

Application Software Exercise:

*      Database and Web Page Development Tool Exercise: Building a Job : Database and Web Page for an International  Consulting Firm


Session V


Topic:             Review of Topics, Student Presentations



The growth of the Internet, the globalization of trade, and the rise of information economies has recast the role of information systems (IS) in business and management. Internet technology is supplying the foundation of new business models, new business processes, and new ways of distributing knowledge. The wave of dot-com failures has not deterred companies from using the Internet technology to drive their businesses.


Companies are relying on Internet and networking technology to conduct more of their work electronically, seamlessly linking factories, offices, and sales forces around the globe. Leading-edge firms, such as Cisco Systems, Dell Computer, and Procter & Gamble, are extending these networks to suppliers, customers, and other groups outside the organization so they can react instantly to customer demands and market shifts. Cisco Systems corporate managers can use information systems to “virtually close” their books at any time, generating consolidated financial statements based on up-to-the-minute figures on orders, discounts, revenue, product margins, and staffing expenses. Executives can constantly analyze performance at all levels of the organization.


This digital integration both within the firm and without, from the warehouse to the executive suite, from suppliers to customers, is changing how we organize and manage a business firm.  Ultimately, these changes are leading to fully digital firms where all internal business processes and relationships with customers and suppliers are digitally enabled. In digital firms, information to support business decisions is available any time and anywhere in the organization.


The course is designed to explore the digital integration of the firm and the use of Internet technology to digitally enable business processes for electronic business and electronic commerce. It pays special attention to new applications and technologies that improve firms’ relationships with customers and create additional value through closer collaboration with suppliers and other business partners. It also calls attention to the need to demonstrate the business value of information systems in the organization.


Pedagogical approaches to delivering the course:

·         Lectures

·         Case studies of e-commerce technologies and e-business activities.

·         Student presentations – individual project

·         Student team projects for real-world problems and cutting-edge technologies

·         Industry lecturers


Method of Evaluation:

·      Class Participation:                                                                       20%

·      Case Analysis (Homework Case Studies):                                   20%

·      Individual Project:                                                                                    20%

·      Application Software Exercises:                                                   20%

·      Final Exam:                                                                                    20%


Case Analysis

The case analysis will assess the students’ ability to apply course concepts to what customers and companies do, and their analytical and communication skills. There will be a primary case study that will be covered as the course material progresses and independent mini-cases that will address the topics covered in each session. Students grading will be based on their ability to support their arguments based on the material covered in each session.


Required Textbook:

Management Information Systems, 8/E
Kenneth C. Laudon, Jane P. Laudon
2004 Prentice Hall


Supplementary  Reading:

Management Information Systems: Managing Information Technology in the E-Business Enterprise
James A. O'Brien

McGraw-Hill 2003


Management Information Systems, 9/E
Raymond McLeod, George Schell

Prentice Hall 2003


Additional References – Web Links:

Management Information Systems Research Center, University of Minnesota
“ Established in 1968, the University of Minnesota Management Information Systems Research Center promotes research in MIS topics by bridging the gap between the corporate and academic MIS worlds through the events in the MISRC Associates Program. The MISRC is also home to the internationally-respected academic research journal MIS Quarterly, as well as a Working Paper Series which features preliminary publication of major research conducted by MIS faculty and graduate students.” The BizTech Network bills itself as “The premier Business Technology knowledge portal and global community network recommended by Business Week, Computerworld, CIO, Fast Company, Fortune, Harvard Business Publishing, Information Week, and, Wall Street Journal. portals are the largest and most popular resource for E-Business, Information, Technology and Knowledge Management related content, community and commerce for the brave new world of business.”

Center For Information Systems Research, M.I.T.
“ The Center for Information Systems Research (CISR) conducts field-based research on issues related to the management and use of information technology (IT) in complex organizations. Established at the MIT Sloan School of Management in 1974, our mission is to develop concepts and frameworks to help executives address the IT-related challenges of leading increasingly dynamic, global, and information-intensive organizations. The relevance of our research is ensured by the active participation of corporate sponsors from a range of industries. Research results are disseminated primarily through working papers, an annual conference, and sponsor forums.”

American Society for Information Science and Technology (ASIST)
“ Since 1937, the American Society for Information Science and Technology (ASIST) has been the society for information professionals leading the search for new and better theories, techniques, and technologies to improve access to information. ASIST counts among its membership some 4,000 information specialists from such fields as computer science, linguistics, management, librarianship, engineering, law, medicine, chemistry, and education; individuals who share a common interest in improving the ways society stores, retrieves, analyzes, manages, archives and disseminates information, coming together for mutual benefit.”

Association for Information Systems (AIS)
“ The Association for Information Systems (AIS) founded in 1994, is a professional organization whose purpose is to serve as the premier global organization for academics specializing in Information Systems. The need for such an organization was first spelled out in an editorial authored by five past Editor's-in-Chief of the Management Information Systems Quarterly in March of 1993. Bill King, of the University of Pittsburgh, was first among many key drivers in bringing the association into existence. He served as the first president.”





The syllabus can change at any time at the discretion of the instructor or the university



An electronic version of this syllabus (for web link access) will also be available at the group web site.