Economics/Business 410 Fall 2001

MANAGEMENT INFORMATION SYSTEMS

 

 

Instructor: Dr. Nicholas Harkiolakis

e-mail: nhark@laverne.edu.gr message phone: 6233307

 

Pre-requisites: CMPS 100

 

Course Description:

Information systems viewed from needs of management. Organizational foundations of systems and their emerging strategic role. Introduction to real-world systems, with focus on their relationship to organizations and management. Technical foundations of information systems. Data processing, collection, storage, updating, and retrieval. Redesigning organizations using information systems, including reengineering of critical business processes. Capturing and distributing organizational knowledge and enhancing management decision-making. is placed on using information technology to redesign the organization's products, services, procedures, jobs and management structures.

 

Teaching Goals:

     To show how development of essential information systems have create competitive firms, manage global corporations, and provide useful products and services to customers.

     To identify management problems raised by systems and their solution

     To show how the Internet and related technologies are transforming information systems and business organizations.

     To describe the underline technology, capabilities, and benefits of the Internet, with expanded treatment of electronic commerce and Internet business models.

 

Learning Objectives:

The students will be able to:

     Appreciate the necessity of information systems in managing modern organizations, in making them more competitive and efficient and in providing useful products and services to customers.

     Identify organizational areas and structures that influence and are influenced by information systems.

     Engage in electronic commerce and evaluate its importance in a modern society.

     Study and design information systems.

     Analyze decision making.

     Familiarize themselves with modern topics like Intranets, Internet business models, network computers, supply chain management, systems for knowledge management, data mining and knowledge discovery.

 

Course Requirements:

     Class attendance and participation in discussions

     Weekly homework assignments

     In class assignments

     Electronic commerce project

     Group project. A description of both projects follows at the end of syllabus.

     Final exam

 

 

 

 

Syllabus/Course Topics:

     Introduction to information systems

     The strategic role of information systems.

     Information systems in business processes.

     Information, management and decision making.

     Computers and information processing

     Software, data resources, telecommunications.

     Internet and enterprise networking

     Building information systems

     Knowledge and decision making.

 

Computer Lab work

A hands on course: Use of Access, SQL, Word and Internet.

 

Method of Evaluation

     Class Attendance and Participation: 10%

     Project 1: 20%

     Project 2: 20%

     Project 3: 20%

     2 hour final exam: 30%

 

Textbook

Laudon C.K., Laudon P.J., Management Information Systems fifth edition, Prentice Hall , 1998.

 

Supplemental Readings

Lawrence, A. John, Pasternack, Barry,, Applied Management Science. A computer-Integrated Approach for Decision Making, Wiley, 1998.

McLeod, Jr.,R, Management Information Systems seventh edition, Prentice Hall, 1998.

Jackson, B.,B., Computer models in management , Irwin, 1979.

 

Projects for MIS 410-Fall Semester 2001

 

PROJECT 1 : Electronic commerce project

 

Goals:

To develop a successful online storefront. For this semester the students will develop a consumer type of business. The consumer side of electronic commerce is the retail trade, where companies offer products for immediate purchase.

 

Procedure:

Each student will be assigned a shop from the list that follows and go through the process of researching the market, evaluate existing online stores and developing a proposal describing their online store. This should include the necessary software, hardware and Internet connection of their choice along with an estimated budget and predicted sales report. For the purposes of the project they will use the rest of the class for a consumer body. Also, build a database to implement the necessary data mining function that will boost the profit and success of their online enterprise.

The following selection of online stores is not mandatory. The students make come up with their own proposal that will be discussed in class.

 

1. Bookstore http://www.amazon.com

2. Flower shop http://www.1800flowers.com

3. Sportsware http://www.eddiebauer.com

4. Gift shop http://www.911gifts.com

http://www.hammacher.com

5. Gourmet http://www.cooking.com

6. Chocolate store http://www.godiva.com

7. Liquer store http://www.virtualvin.com

8. Grocery store http://www.greatfood.com

9. Travel agent http://www.expedia.msn.com

http://www.lowestfare.com

10. Games http://www.alphashop.com

11. Cars http://CarPoint.msn.com

12. Calalogs http://www.catalogsite.com

13. CD store http://www.cdnow.com

14. Video store http://www.totale.com

15. Office support http://necxdirect.necx.com

16. Computers http://product.warehouse.com

17. Sports shoes http://www.sneaker.com

18. Auction house http://www.ebay.com

19. Video games http://www.outpost.com

http://www.gamedealer.com

20. Clothes http://www.fashionmall.com

21. Kitch store http://www.glamorama.com

22. Electronics http://www.barnesandnoble.com

 

Due date: Monday, October 22, 2001. Late submissions will not receive full grade.

 

PROJECT 2 : Evaluate the Internet Presence of an Industry

 

Goals:

To analyze the Internet presence of an industry, to evaluate the effectiveness of their WEB page and to suggest improvements and alternatives for a more competitive presence. To identify keys that lead to successful use such as flexibility of browser and database structure, intuitive interface, content emphasis to specific users, needs and user involvement. For this semester the case studies will include insurance companies, banks, telecommunications and media.

 

Procedure:

The students should come up with ideas for the design and functionality of a WEB page that will provide a hypothetical company of their industry sector with a sustainable competitive advantage against the competition. Some of them can have either an offensive or a defensive flavor, as appropriate.

The students will be divided in 4 groups. Of each group two will study in detail the WEB pages of existing firms and find information about the structure, design, provider and expenses of building and maintaining the WEB page. A third student will undertake the job of combining everything in a report and the final student will play the role of spokesman that will present the report to the rest of the class in a PowerPoint format.

 

Due date: Monday, November 12, 2001. Late submissions will not receive full grade.

 

PROJECT 3 : Design the Information System of a Business

 

Goals:

To analyze a business, to evaluate the information system and procedures that have been established thus far and to suggest improvements and appropriate strategic information systems for that particular business. For this semester the case studies will be the selected industries of the second project.

 

Procedure:

Each students will turn in a written report describing the procedures and methods used in researching and evaluating the information system of the organization under study. The written report will include the following :

     An overview of the organization

     Problem analysis

     Solution description

     Solution design

     Impact analysis

 

Due date: Monday, December 3, 2001. Late submissions will not receive full grade.